Getting Started
Can I run an affiliate program without spreadsheets and manual tracking links?
How long does it take to set up an affiliate program with LinkJolt?
What is the difference between tracking links and coupon codes?
Tracking & Attribution
How are free-trial signups tracked, and when does commission count?
How do I install the LinkJolt tracking script?
How do I track affiliate sales without adding code to my checkout?
How does LinkJolt decide which affiliate gets credit for a sale?
How long does an affiliate stay credited after someone clicks their link?
Where do I put the script when my landing page and checkout are on different platforms?
Payouts & Commissions
Approving and rejecting commissions
Can I pay affiliates in their own currency?
Can I reward top affiliates with a higher commission rate?
Does LinkJolt hold my money or process my payments?
How are recurring commissions calculated for subscriptions?
How automatic payouts work, and what the processing fee is
How do I pay my affiliates?
Stripe for tracking and Stripe for payouts are two different things
What commission rate should I offer affiliates?
What does each commission status mean?
What happens to an affiliate's commission when a sale is refunded?
When and how do affiliates actually get paid?
Which countries and currencies can automatic payouts reach?
Why is my commission still pending?
Integrations
Can I manage my affiliate program from Claude or ChatGPT?
Can I track affiliate sales for an iOS app?
Connect Stripe so LinkJolt records your sales
Does LinkJolt have an MCP server?
How do I set up affiliate tracking with Stripe?
Which payment platforms does LinkJolt support for tracking?
Billing & Plans
Can I add my team to LinkJolt?
Can I run multiple brands or affiliate programs from one LinkJolt account?
Do you take a percentage of my affiliate sales?
How do I cancel my LinkJolt plan, and what happens to my affiliate program?
How does billing and the monthly limit work when I run multiple brands?
What happens when I reach my plan's monthly tracked-revenue limit?
What is included in each plan?
Your monthly tracked-sales limit and what happens when you hit it
Affiliates
Can I put my own branding on the affiliate portal?
Can affiliates start promoting before I approve them?
Connect Stripe so your commissions can be paid automatically
How do I get affiliates into my program?
How do affiliates get their tracking links?
How do affiliates join my program?
How does the Discovery marketplace help me find affiliates?
Where do I find my affiliate link?
Security & Privacy
How does LinkJolt detect affiliate fraud and self-referrals?
How does LinkJolt's tracking handle data and privacy?
Is it safe to connect an AI assistant to LinkJolt?
Troubleshooting
A sale is missing from my dashboard. What do I check?
An affiliate's coupon code is not being attributed. What should I check?
I installed the tracking script but clicks are not being tracked. What now?
My Stripe webhook shows 200 but no conversions are recorded. Why?
My sales suddenly stopped being tracked
My team member cannot sign in or is stuck choosing a role. How do I fix it?
Why is an affiliate conversion not showing up?
Why is my coupon code not tracking sales?
Why is my dashboard showing the wrong currency?
Every plan includes link and coupon tracking, rule based fraud checks and 0% commission fees. Plans differ by monthly tracked-sales cap, staff seats and advanced features: Starter is $19.99, Professional $39.99, Ultimate $99 and Scale $249 a month.
Every LinkJolt plan includes the same tracking core: affiliate links, coupon code tracking, rule based fraud checks, Stripe payouts and 0% commission fees. What changes between plans is how much affiliate revenue you can track each billing period, how many staff seats you get, and which advanced features are unlocked.
| Plan | Monthly | Annual, per month | Tracked sales per billing period |
|---|---|---|---|
| Starter | $19.99 | $13.99, billed $167.90 a year | $5,000 |
| Professional | $39.99 | $27.99, billed $335.91 a year | $25,000 |
| Ultimate | $99 | $69, billed $828 a year | $50,000 |
| Scale | $249 | $199.20, billed $2,390.40 a year | Unlimited |
Starter also caps you at 5 active campaigns and 10 affiliates, counting both approved and pending ones. Professional, Ultimate and Scale are unlimited on both.
Choose your plan against your monthly affiliate revenue, not your affiliate count. Once your tracked sales pass the cap, further sales in that billing period stop earning commission. Sales tracked through Stripe and WooCommerce are still recorded and shown with a Held badge, so nothing disappears from your dashboard. Sales from the other supported platforms are skipped for the rest of the period and cannot be recovered later, so treat the cap as a hard stop rather than a delay.
Upgrading lifts the cap and releases the sales held in your current billing period. Held sales from an earlier period are not released automatically, so contact support if you need those looked at. The cap itself resets when your next billing period starts. See "What happens when I reach my plan's monthly tracked-revenue limit?" for more.
Staff seats are counted per account, not per brand, so two brands on Professional still share the same 2 seats.
Both of these are true at once, and they cover different things.
You can skip the payout fee entirely by exporting approved commissions as a CSV and paying those affiliates yourself through PayPal, Wise, or a bank transfer. That path has no fee and no plan requirement.
Professional and Ultimate can run several brands on one account and one bill, at $30 a month per extra brand on Professional and $55 on Ultimate ($360 and $660 a year). Starter and Scale are single brand. Each brand gets its own tracked-sales cap at your plan tier. See "Can I run multiple brands or affiliate programs from one LinkJolt account?".
Accounts that have never subscribed before get a 3 day free trial. A card is required to start it, and you can cancel anytime.
Scale is sold from the Scale page. Switching to it from inside the app requires a Professional or Ultimate plan and a single brand, so remove any extra brands first.
Ultimate list pricing rose to $99 a month on 1 September 2026. If you subscribed to Ultimate before that date you stay on the price you signed up at, and a later list price change does not move you onto the new one.
One naming note: the top tier is called Ultimate. If you ever see "enterprise" in an API response, that is the same plan under its internal key.
Your monthly tracked-sales limit and what happens when you hit it
It is not a revenue share. LinkJolt takes 0% of the sales your affiliates drive; the limit is how much affiliate-driven sales volume your plan tracks in a billing period ($5,000 Starter, $25,000 Professional, $50,000 Ultimate, no limit on Scale), and most sales past it are held rather than lost.
Do you take a percentage of my affiliate sales?
No. LinkJolt charges a flat monthly subscription and takes 0 percent of your affiliate revenue. Sales settle to your own payment account, so there is no per-transaction cut.
What happens when I reach my plan's monthly tracked-revenue limit?
Each plan has a monthly tracked-sales cap. Once you reach it, new conversions stop counting toward commissions until the next month or until you upgrade. Existing data and payouts are unaffected.
Can I add my team to LinkJolt?
Yes, on paid plans: Professional includes up to 2 team members and Ultimate up to 20 (Starter has none). Invite them by email. Billing and team management stay owner-only, and you can grant payout or API access per teammate.
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