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Getting Started
Can I run an affiliate program without spreadsheets and manual tracking links?
How long does it take to set up an affiliate program with LinkJolt?
What is the difference between tracking links and coupon codes?
Tracking & Attribution
How are free-trial signups tracked, and when does commission count?
How do I install the LinkJolt tracking script?
How do I track affiliate sales without adding code to my checkout?
How does LinkJolt decide which affiliate gets credit for a sale?
How long does an affiliate stay credited after someone clicks their link?
What is an affiliate code?
Where do I put the script when my landing page and checkout are on different platforms?
Payouts & Commissions
Approving and rejecting commissions
Can I pay affiliates in their own currency?
Can I reward top affiliates with a higher commission rate?
Does LinkJolt hold my money or process my payments?
How are recurring commissions calculated for subscriptions?
How automatic payouts work, and what the processing fee is
How do I pay my affiliates?
Stripe for tracking and Stripe for payouts are two different things
What commission rate should I offer affiliates?
What does each commission status mean?
What happens to an affiliate's commission when a sale is refunded?
When and how do affiliates actually get paid?
Which countries and currencies can automatic payouts reach?
Why is my commission still pending?
Integrations
Can I manage my affiliate program from Claude or ChatGPT?
Can I track affiliate sales for an iOS app?
Connect Stripe so LinkJolt records your sales
Does LinkJolt have an MCP server?
How do I set up affiliate tracking with Stripe?
Which payment platforms does LinkJolt support for tracking?
Billing & Plans
Can I add my team to LinkJolt?
Can I run multiple brands or affiliate programs from one LinkJolt account?
Do you take a percentage of my affiliate sales?
How do I cancel my LinkJolt plan, and what happens to my affiliate program?
How does billing and the monthly limit work when I run multiple brands?
What happens when I reach my plan's monthly tracked-revenue limit?
What is included in each plan?
Your monthly tracked-sales limit and what happens when you hit it
Affiliates
Can I put my own branding on the affiliate portal?
Can affiliates start promoting before I approve them?
Connect Stripe so your commissions can be paid automatically
How do I get affiliates into my program?
How do affiliates get their tracking links?
How do affiliates join my program?
How does the Discovery marketplace help me find affiliates?
Where do I find my affiliate link?
Security & Privacy
How does LinkJolt detect affiliate fraud and self-referrals?
How does LinkJolt's tracking handle data and privacy?
Is it safe to connect an AI assistant to LinkJolt?
Troubleshooting
A sale is missing from my dashboard. What do I check?
An affiliate's coupon code is not being attributed. What should I check?
I installed the tracking script but clicks are not being tracked. What now?
My Stripe webhook shows 200 but no conversions are recorded. Why?
My sales suddenly stopped being tracked
My team member cannot sign in or is stuck choosing a role. How do I fix it?
Why is an affiliate conversion not showing up?
Why is my coupon code not tracking sales?
Why is my dashboard showing the wrong currency?
Add your LinkJolt webhook endpoint in Stripe and save the signing secret, then add the tracking script and pass the referral to your checkout. LinkJolt then records each Stripe sale and attributes it to the referring affiliate.
Connecting Stripe takes a few minutes and uses a per merchant webhook, so your sales are recorded against your account only.
In your Stripe dashboard, add a webhook endpoint pointing at your unique LinkJolt URL:
https://www.linkjolt.io/api/webhooks/stripe/merchant/YOUR_MERCHANT_IDThen tick the events it should send. checkout.session.completed is required. Add invoice.payment_succeeded, customer.subscription.updated and customer.subscription.deleted so renewals are tracked, and charge.refunded so a refund reverses the commission. Your dashboard lists the events beside your webhook URL.
After you create the endpoint, Stripe shows a Signing Secret starting with whsec_. Copy it and save it in LinkJolt under Settings, on the Payment Providers tab. Until you do, LinkJolt rejects every delivery to that endpoint and no sale is recorded. Stripe also keeps separate webhook lists for live and test mode, so add the endpoint in Live mode.
Put the LinkJolt tracking script in the head of every page a visitor can land on or buy from. It stores the affiliate details from the link click and exposes them as window.linkjolt.referral.
<script src="https://www.linkjolt.io/api/tracking.js?id=YOUR_MERCHANT_ID"></script>If your buy link points at a Stripe Payment Link, the script appends the referral to it for you. Any checkout you build in code needs one line: pass window.linkjolt?.referral || '' as clientReferenceId in stripe.redirectToCheckout, or as client_reference_id on stripe.checkout.sessions.create if your server creates the session. Without it the click is recorded but the sale is never attributed.
Prefer not to touch checkout code? Register a discount code for each affiliate on the Coupons tab of the Campaigns page, and LinkJolt matches the orders that use it.
Your exact webhook URL, the event list and your tracking snippet all live under Integrations in your LinkJolt dashboard, on the page headed Integration Hub. For a full walkthrough, see the Stripe integration guide.
Connect Stripe so LinkJolt records your sales
Two routes, and you only need one: approve LinkJolt once on Stripe's own site, which creates no webhook endpoint and no signing secret, or add the LinkJolt webhook endpoint in Stripe yourself and save the signing secret. Both live on Step 3 of the Stripe Checkout tab in Integration Hub.
My sales suddenly stopped being tracked
The usual cause is a webhook signing secret that no longer matches, so every event from your payment provider fails its security check and is rejected before any sale is recorded. The fix is to re-save the signing secret in Settings, Payment Providers.
Does LinkJolt have an MCP server?
Yes, a hosted one at https://www.linkjolt.io/api/mcp. Chat apps like claude.ai and ChatGPT connect with one-click OAuth; developer tools like Claude Code and Cursor pass an API key header; stdio-only clients can use the npm package.
Which payment platforms does LinkJolt support for tracking?
LinkJolt tracks conversions from Stripe, Paddle, Polar, Lemon Squeezy, Gumroad, GoPay, Apple In-App Purchases, and WooCommerce. You keep your own processor account and LinkJolt records sales through its webhooks.
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