Getting Started
Can I run an affiliate program without spreadsheets and manual tracking links?
How long does it take to set up an affiliate program with LinkJolt?
What is the difference between tracking links and coupon codes?
Tracking & Attribution
How are free-trial signups tracked, and when does commission count?
How do I track affiliate sales without adding code to my checkout?
How does LinkJolt decide which affiliate gets credit for a sale?
Payouts & Commissions
Can I pay affiliates in their own currency?
Can I reward top affiliates with a higher commission rate?
Does LinkJolt hold my money or process my payments?
How are recurring commissions calculated for subscriptions?
What happens to an affiliate's commission when a sale is refunded?
When and how do affiliates actually get paid?
Integrations
How do I set up affiliate tracking with Stripe?
Which payment platforms does LinkJolt support for tracking?
Billing & Plans
Can I add my team to LinkJolt?
Can I run multiple brands or affiliate programs from one LinkJolt account?
Do you take a percentage of my affiliate sales?
How does billing and the monthly limit work when I run multiple brands?
What happens when I reach my plan's monthly tracked-revenue limit?
Affiliates
Can affiliates start promoting before I approve them?
How do I get affiliates into my program?
How do affiliates get their tracking links?
How does the Discovery marketplace help me find affiliates?
Security & Privacy
How does LinkJolt detect affiliate fraud and self-referrals?
How does LinkJolt's tracking handle data and privacy?
Troubleshooting
An affiliate's coupon code is not being attributed. What should I check?
I installed the tracking script but clicks are not being tracked. What now?
My Stripe webhook shows 200 but no conversions are recorded. Why?
My team member cannot sign in or is stuck choosing a role. How do I fix it?
Why is an affiliate conversion not showing up?
Why is my dashboard showing the wrong currency?
Yes, on paid plans: Professional includes up to 2 team members and Ultimate up to 20 (Starter has none). Invite them by email. Billing and team management stay owner-only, and you can grant payout or API access per teammate.
Team seats let other people in your company help run the program without sharing one login.
Invite a teammate by email from your settings. They accept the invite and get the permissions you assigned.
Billing and team management are owner only. Other actions, such as managing payouts or API keys, can be granted to individual team members when you invite them.
Do you take a percentage of my affiliate sales?
No. LinkJolt charges a flat monthly subscription and takes 0 percent of your affiliate revenue. Sales settle to your own payment account, so there is no per-transaction cut.
What happens when I reach my plan's monthly tracked-revenue limit?
Each plan has a monthly tracked-sales cap. Once you reach it, new conversions stop counting toward commissions until the next month or until you upgrade. Existing data and payouts are unaffected.
Can I run multiple brands or affiliate programs from one LinkJolt account?
Yes, on Professional and Ultimate. One account can run a separate, fully isolated affiliate program per brand. Extra brands are $30/month (Professional) or $55/month (Ultimate), and the first brand is included.
How does billing and the monthly limit work when I run multiple brands?
Each brand inherits your plan tier and gets its own monthly tracked-sales cap. You pay one bill: your base plan plus a per-brand add-on for each extra brand.
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