Getting Started
Can I run an affiliate program without spreadsheets and manual tracking links?
How long does it take to set up an affiliate program with LinkJolt?
What is the difference between tracking links and coupon codes?
Tracking & Attribution
How are free-trial signups tracked, and when does commission count?
How do I track affiliate sales without adding code to my checkout?
How does LinkJolt decide which affiliate gets credit for a sale?
Payouts & Commissions
Can I pay affiliates in their own currency?
Can I reward top affiliates with a higher commission rate?
Does LinkJolt hold my money or process my payments?
How are recurring commissions calculated for subscriptions?
What happens to an affiliate's commission when a sale is refunded?
When and how do affiliates actually get paid?
Integrations
How do I set up affiliate tracking with Stripe?
Which payment platforms does LinkJolt support for tracking?
Billing & Plans
Can I add my team to LinkJolt?
Do you take a percentage of my affiliate sales?
What happens when I reach my plan's monthly tracked-revenue limit?
Affiliates
Can affiliates start promoting before I approve them?
How do I get affiliates into my program?
How do affiliates get their tracking links?
How does the Discovery marketplace help me find affiliates?
Security & Privacy
How does LinkJolt detect affiliate fraud and self-referrals?
How does LinkJolt's tracking handle data and privacy?
Troubleshooting
An affiliate's coupon code is not being attributed. What should I check?
I installed the tracking script but clicks are not being tracked. What now?
My Stripe webhook shows 200 but no conversions are recorded. Why?
My team member cannot sign in or is stuck choosing a role. How do I fix it?
Why is an affiliate conversion not showing up?
Why is my dashboard showing the wrong currency?
Each campaign keeps the currency it was created in, and your account currency is the default for new campaigns. Set your account currency in Settings; changing it affects new campaigns only, not existing ones.
LinkJolt shows each amount in its own currency rather than converting everything into one. If figures look wrong, it is usually because a campaign was created under a different currency than you expected.
Existing campaigns deliberately keep the currency they were created in, so a price you already set is never silently relabelled. If an older campaign shows the wrong currency, contact support and we can correct that campaign.
Can I pay affiliates in their own currency?
Yes. LinkJolt tracks each campaign in the merchant's currency, and payouts can be made through Stripe Connect or CSV export so you can settle with affiliates in the currency that suits them.
Why is an affiliate conversion not showing up?
The usual causes are a missing or misconfigured payment webhook, the tracking script not installed, no tracking reference reaching checkout, or a rejected affiliate. Work through these in order to find the gap.
Do you take a percentage of my affiliate sales?
No. LinkJolt charges a flat monthly subscription and takes 0 percent of your affiliate revenue. Sales settle to your own payment account, so there is no per-transaction cut.
What happens when I reach my plan's monthly tracked-revenue limit?
Each plan has a monthly tracked-sales cap. Once you reach it, new conversions stop counting toward commissions until the next month or until you upgrade. Existing data and payouts are unaffected.
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