LinkJoltAnswers

All questions

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Getting Started

Can I run an affiliate program without spreadsheets and manual tracking links?

How long does it take to set up an affiliate program with LinkJolt?

What is the difference between tracking links and coupon codes?

Tracking & Attribution

How are free-trial signups tracked, and when does commission count?

How do I install the LinkJolt tracking script?

How do I track affiliate sales without adding code to my checkout?

How does LinkJolt decide which affiliate gets credit for a sale?

How long does an affiliate stay credited after someone clicks their link?

What is an affiliate code?

Where do I put the script when my landing page and checkout are on different platforms?

Payouts & Commissions

Approving and rejecting commissions

Can I pay affiliates in their own currency?

Can I reward top affiliates with a higher commission rate?

Does LinkJolt hold my money or process my payments?

How are recurring commissions calculated for subscriptions?

How automatic payouts work, and what the processing fee is

How do I pay my affiliates?

Stripe for tracking and Stripe for payouts are two different things

What commission rate should I offer affiliates?

What does each commission status mean?

What happens to an affiliate's commission when a sale is refunded?

When and how do affiliates actually get paid?

Which countries and currencies can automatic payouts reach?

Why is my commission still pending?

Integrations

Can I manage my affiliate program from Claude or ChatGPT?

Can I track affiliate sales for an iOS app?

Connect Stripe so LinkJolt records your sales

Does LinkJolt have an MCP server?

How do I set up affiliate tracking with Stripe?

Which payment platforms does LinkJolt support for tracking?

Billing & Plans

Can I add my team to LinkJolt?

Can I run multiple brands or affiliate programs from one LinkJolt account?

Do you take a percentage of my affiliate sales?

How do I cancel my LinkJolt plan, and what happens to my affiliate program?

How does billing and the monthly limit work when I run multiple brands?

What happens when I reach my plan's monthly tracked-revenue limit?

What is included in each plan?

Your monthly tracked-sales limit and what happens when you hit it

Affiliates

Can I put my own branding on the affiliate portal?

Can affiliates start promoting before I approve them?

Connect Stripe so your commissions can be paid automatically

How do I get affiliates into my program?

How do affiliates get their tracking links?

How do affiliates join my program?

How does the Discovery marketplace help me find affiliates?

Where do I find my affiliate link?

Security & Privacy

How does LinkJolt detect affiliate fraud and self-referrals?

How does LinkJolt's tracking handle data and privacy?

Is it safe to connect an AI assistant to LinkJolt?

Troubleshooting

A sale is missing from my dashboard. What do I check?

An affiliate's coupon code is not being attributed. What should I check?

I installed the tracking script but clicks are not being tracked. What now?

My Stripe webhook shows 200 but no conversions are recorded. Why?

My sales suddenly stopped being tracked

My team member cannot sign in or is stuck choosing a role. How do I fix it?

Why is an affiliate conversion not showing up?

Why is my coupon code not tracking sales?

Why is my dashboard showing the wrong currency?

Developer docs

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Linkjolt

Billing & Plans

Pricing, plan limits, and how LinkJolt bills you.

Can I add my team to LinkJolt?

Yes, on paid plans: Professional includes 2 staff seats, Ultimate and Scale include 20, and Starter has none. You invite people by email from Settings, on the Staff tab. Billing and staff management stay owner only, and payout or API key access can be granted per person.

Can I run multiple brands or affiliate programs from one LinkJolt account?

Yes, on Professional and Ultimate. One account can run a separate, fully isolated affiliate program per brand. Extra brands are $30/month (Professional) or $55/month (Ultimate), and the first brand is included.

Do you take a percentage of my affiliate sales?

No. LinkJolt charges a flat monthly subscription and takes 0 percent of your affiliate revenue. Sales settle to your own payment account, so we take no cut of a sale. Paying affiliates through Stripe carries a pass-through processing fee.

How do I cancel my LinkJolt plan, and what happens to my affiliate program?

Cancel from Settings, then the Billing tab, and confirm in the Stripe billing portal that opens at the end of the flow, because closing it early leaves the subscription live. Cancellation takes effect at the end of the period you have already paid for, and your campaigns are paused at that point rather than deleted.

How does billing and the monthly limit work when I run multiple brands?

Each brand inherits your plan tier and gets its own monthly tracked-sales cap. You pay one bill: your base plan plus a per-brand add-on for each extra brand.

What happens when I reach my plan's monthly tracked-revenue limit?

Starter, Professional and Ultimate cap tracked sales per billing period; Scale has no cap. Past the cap, most new sales are still recorded but held with no payable commission, while some are not recorded at all. Upgrading before the period ends releases the sales held in it.

What is included in each plan?

Every plan includes link and coupon tracking, rule based fraud checks and 0% commission fees. Plans differ by monthly tracked-sales cap, staff seats and advanced features: Starter is $19.99, Professional $39.99, Ultimate $99 and Scale $249 a month.

Your monthly tracked-sales limit and what happens when you hit it

It is not a revenue share. LinkJolt takes 0% of the sales your affiliates drive; the limit is how much affiliate-driven sales volume your plan tracks in a billing period ($5,000 Starter, $25,000 Professional, $50,000 Ultimate, no limit on Scale), and most sales past it are held rather than lost.