Getting Started
Can I run an affiliate program without spreadsheets and manual tracking links?
How long does it take to set up an affiliate program with LinkJolt?
What is the difference between tracking links and coupon codes?
Tracking & Attribution
How are free-trial signups tracked, and when does commission count?
How do I install the LinkJolt tracking script?
How do I track affiliate sales without adding code to my checkout?
How does LinkJolt decide which affiliate gets credit for a sale?
How long does an affiliate stay credited after someone clicks their link?
Where do I put the script when my landing page and checkout are on different platforms?
Payouts & Commissions
Approving and rejecting commissions
Can I pay affiliates in their own currency?
Can I reward top affiliates with a higher commission rate?
Does LinkJolt hold my money or process my payments?
How are recurring commissions calculated for subscriptions?
How automatic payouts work, and what the processing fee is
How do I pay my affiliates?
Stripe for tracking and Stripe for payouts are two different things
What commission rate should I offer affiliates?
What does each commission status mean?
What happens to an affiliate's commission when a sale is refunded?
When and how do affiliates actually get paid?
Which countries and currencies can automatic payouts reach?
Why is my commission still pending?
Integrations
Can I manage my affiliate program from Claude or ChatGPT?
Can I track affiliate sales for an iOS app?
Connect Stripe so LinkJolt records your sales
Does LinkJolt have an MCP server?
How do I set up affiliate tracking with Stripe?
Which payment platforms does LinkJolt support for tracking?
Billing & Plans
Can I add my team to LinkJolt?
Can I run multiple brands or affiliate programs from one LinkJolt account?
Do you take a percentage of my affiliate sales?
How do I cancel my LinkJolt plan, and what happens to my affiliate program?
How does billing and the monthly limit work when I run multiple brands?
What happens when I reach my plan's monthly tracked-revenue limit?
What is included in each plan?
Your monthly tracked-sales limit and what happens when you hit it
Affiliates
Can I put my own branding on the affiliate portal?
Can affiliates start promoting before I approve them?
Connect Stripe so your commissions can be paid automatically
How do I get affiliates into my program?
How do affiliates get their tracking links?
How do affiliates join my program?
How does the Discovery marketplace help me find affiliates?
Where do I find my affiliate link?
Security & Privacy
How does LinkJolt detect affiliate fraud and self-referrals?
How does LinkJolt's tracking handle data and privacy?
Is it safe to connect an AI assistant to LinkJolt?
Troubleshooting
A sale is missing from my dashboard. What do I check?
An affiliate's coupon code is not being attributed. What should I check?
I installed the tracking script but clicks are not being tracked. What now?
My Stripe webhook shows 200 but no conversions are recorded. Why?
My sales suddenly stopped being tracked
My team member cannot sign in or is stuck choosing a role. How do I fix it?
Why is an affiliate conversion not showing up?
Why is my coupon code not tracking sales?
Why is my dashboard showing the wrong currency?
Put the script on every page a visitor sees before they pay, starting with the landing page. It only rewrites Stripe Payment Link, Gumroad and Lemon Squeezy links for you, so for any other jump to a different domain you have to carry the tc, aff and cid parameters across yourself.
Put it on the landing page, and on every page a visitor sees before they pay. The script reads tc and aff from the link the visitor arrived on and stores them in that browser, but the storage belongs to the domain that wrote it. It does not follow the visitor to a different domain on its own.
<script src="https://linkjolt.io/api/tracking.js?id=YOUR_MERCHANT_ID"></script>Your brand's tag, with your id already in it, is on the Integration Hub page.
Once tracking is stored, the script rewrites three families of checkout link in place. It only touches real links, the <a href> kind, so a checkout your storefront opens with JavaScript is not one of them.
buy.stripe.com. It adds client_reference_id holding the full tracking reference.gumroad.com address including your own store subdomain, plus gum.co. It adds tc, aff and cid.lemonsqueezy.com address including your store subdomain. It adds checkout[custom][tc], checkout[custom][aff] and checkout[custom][cid].A link that already carries the tracking parameter is left alone, and the script re-scans when new links appear, so links your page renders after load are covered too. Everything else is untouched: a self hosted checkout, a course or booking platform, and a Stripe Checkout session your server creates rather than a buy.stripe.com link.
Three parameters matter. tc is the tracking code, aff is the affiliate id, and cid is the click id, which is only there when the visitor arrived through a link click. tc and aff are both required. Pass cid whenever you have it.
Read them on the landing page:
window.linkjolt?.getTrackingInfo() // { trackingCode, affiliateId, clickId }
window.linkjolt?.referral // "tc_CODE_aff_AFFILIATE_cid_CLICK"Then get them to the checkout one of two ways.
tc, aff and cid to the outbound link's query string, and install the same script tag on that domain so it reads them back and keeps the 30 day window running.client_reference_id. Paddle uses customData with a linkjolt key.If nothing carries across, the order arrives with no reference. LinkJolt falls back to a registered affiliate coupon if one was used, and if there is no coupon either, nobody is credited and the sale has to be entered by hand from the Commissions page with Add commission.
Moving from www.yourcompany.com to checkout.yourcompany.com is the same problem. The script writes host only cookies, and browser storage is per origin, so nothing kept on the first host is readable on the second. Treat that hop exactly like a hop to somebody else's checkout.
The id in the tag is that brand's id, and it covers every campaign and affiliate under it, so use the identical tag on every domain in that funnel. If you run more than one brand, each has its own id and they are not interchangeable.
Test with a real affiliate tracking link, not a made up code. A code that matches no campaign is still stored in the browser, but the click is rejected, so the test looks healthier than it is. Walk the real path through to checkout and confirm the reference survived the last step.
For what happens after the order arrives, see "How does LinkJolt decide which affiliate gets credit for a sale?". If a handoff is impossible to instrument, coupon codes attribute without touching your checkout at all, covered in "How do I track affiliate sales without adding code to my checkout?".
Connect Stripe so LinkJolt records your sales
Two routes, and you only need one: approve LinkJolt once on Stripe's own site, which creates no webhook endpoint and no signing secret, or add the LinkJolt webhook endpoint in Stripe yourself and save the signing secret. Both live on Step 3 of the Stripe Checkout tab in Integration Hub.
How long does an affiliate stay credited after someone clicks their link?
30 days. A click stores that affiliate's details in the visitor's browser for 30 days, and a purchase made in that period is credited to them. The window is fixed: there is no setting to change it per campaign or per plan.
How do I install the LinkJolt tracking script?
Copy the one line script tag from the Integration Hub in your dashboard and paste it into the head of every page a visitor can land on. Copy it rather than typing it, because the tag carries your own merchant ID and a wrong ID never raises an error.
A sale is missing from my dashboard. What do I check?
A missing sale almost always traces to one of six causes: a webhook signing secret that no longer matches, an endpoint added in Stripe's Test mode, no tracking reference reaching checkout, a purchase outside the fixed 30 day window, an unregistered coupon or an inactive affiliate, or your plan's tracked sales limit. Check them in that order.
Start your affiliate program
Launch in minutes with 0% platform fees. 3-day free trial, cancel anytime.