LinkJoltAnswers

All questions

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Getting Started

Can I run an affiliate program without spreadsheets and manual tracking links?

How long does it take to set up an affiliate program with LinkJolt?

What is the difference between tracking links and coupon codes?

Tracking & Attribution

How are free-trial signups tracked, and when does commission count?

How do I install the LinkJolt tracking script?

How do I track affiliate sales without adding code to my checkout?

How does LinkJolt decide which affiliate gets credit for a sale?

How long does an affiliate stay credited after someone clicks their link?

What is an affiliate code?

Where do I put the script when my landing page and checkout are on different platforms?

Payouts & Commissions

Approving and rejecting commissions

Can I pay affiliates in their own currency?

Can I reward top affiliates with a higher commission rate?

Does LinkJolt hold my money or process my payments?

How are recurring commissions calculated for subscriptions?

How automatic payouts work, and what the processing fee is

How do I pay my affiliates?

Stripe for tracking and Stripe for payouts are two different things

What commission rate should I offer affiliates?

What does each commission status mean?

What happens to an affiliate's commission when a sale is refunded?

When and how do affiliates actually get paid?

Which countries and currencies can automatic payouts reach?

Why is my commission still pending?

Integrations

Can I manage my affiliate program from Claude or ChatGPT?

Can I track affiliate sales for an iOS app?

Connect Stripe so LinkJolt records your sales

Does LinkJolt have an MCP server?

How do I set up affiliate tracking with Stripe?

Which payment platforms does LinkJolt support for tracking?

Billing & Plans

Can I add my team to LinkJolt?

Can I run multiple brands or affiliate programs from one LinkJolt account?

Do you take a percentage of my affiliate sales?

How do I cancel my LinkJolt plan, and what happens to my affiliate program?

How does billing and the monthly limit work when I run multiple brands?

What happens when I reach my plan's monthly tracked-revenue limit?

What is included in each plan?

Your monthly tracked-sales limit and what happens when you hit it

Affiliates

Can I put my own branding on the affiliate portal?

Can affiliates start promoting before I approve them?

Connect Stripe so your commissions can be paid automatically

How do I get affiliates into my program?

How do affiliates get their tracking links?

How do affiliates join my program?

How does the Discovery marketplace help me find affiliates?

Where do I find my affiliate link?

Security & Privacy

How does LinkJolt detect affiliate fraud and self-referrals?

How does LinkJolt's tracking handle data and privacy?

Is it safe to connect an AI assistant to LinkJolt?

Troubleshooting

A sale is missing from my dashboard. What do I check?

An affiliate's coupon code is not being attributed. What should I check?

I installed the tracking script but clicks are not being tracked. What now?

My Stripe webhook shows 200 but no conversions are recorded. Why?

My sales suddenly stopped being tracked

My team member cannot sign in or is stuck choosing a role. How do I fix it?

Why is an affiliate conversion not showing up?

Why is my coupon code not tracking sales?

Why is my dashboard showing the wrong currency?

Developer docs

Blog

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Linkjolt

Affiliates

Recruiting, approving, and managing the affiliates who promote you.

Can I put my own branding on the affiliate portal?

Yes. Portal Branding, on the Professional plan and above, puts your logo and brand colour on the affiliate portal and the sign-up page, lets you call your partners affiliates, creators, influencers, partners or ambassadors on that page, and gives you a branded yourcompany.linkjolt.io address. Ultimate and Scale can also run it on your own domain and remove the Powered by LinkJolt line.

Can affiliates start promoting before I approve them?

No, not with a tracking link. LinkJolt does not show an affiliate their link until you approve them on the campaign. A sale that does reach you from a pending affiliate is still tracked, and nothing is paid until you approve the commission.

Connect Stripe so your commissions can be paid automatically

Connecting your own Stripe account in the affiliate portal is what lets a merchant's automated payout reach you. Your commissions are tracked and approved either way, but without a connected account the merchant pays you by hand through PayPal, Wise or a bank transfer instead.

How do I get affiliates into my program?

Five ways: email an invitation to one person or a pasted list, share your campaign's signup link, get listed on the Discovery marketplace (Professional and up), import your existing roster from another platform or a CSV, or create affiliates with the Developer API (Ultimate and Scale).

How do affiliates get their tracking links?

An affiliate's tracking link appears in the affiliate portal once they are approved for your campaign, ready to copy. Affiliates you import or create through the API have no portal, so you send them their link yourself.

How do affiliates join my program?

Six ways: a personal email invitation, a shareable signup link, a pasted list of addresses, the Discovery marketplace on Professional and above, importing your existing roster from another platform, or the Developer API on Ultimate and Scale.

How does the Discovery marketplace help me find affiliates?

Discovery is a public marketplace (Professional and up) where affiliates browse live programs and apply to yours. Your campaigns are listed by default, you can auto-approve applicants, and featured placement is available for $39 per week.

Where do I find my affiliate link?

Your link already exists, there is nothing to generate. Sign in to the affiliate portal, open Campaigns, and press Copy Link in the Tracking link column of any campaign you have been approved for.