Getting Started
Can I run an affiliate program without spreadsheets and manual tracking links?
How long does it take to set up an affiliate program with LinkJolt?
What is the difference between tracking links and coupon codes?
Tracking & Attribution
How are free-trial signups tracked, and when does commission count?
How do I track affiliate sales without adding code to my checkout?
How does LinkJolt decide which affiliate gets credit for a sale?
Payouts & Commissions
Can I pay affiliates in their own currency?
Can I reward top affiliates with a higher commission rate?
Does LinkJolt hold my money or process my payments?
How are recurring commissions calculated for subscriptions?
What happens to an affiliate's commission when a sale is refunded?
When and how do affiliates actually get paid?
Integrations
Can I manage my affiliate program from Claude or ChatGPT?
Does LinkJolt have an MCP server?
How do I set up affiliate tracking with Stripe?
Which payment platforms does LinkJolt support for tracking?
Billing & Plans
Can I add my team to LinkJolt?
Can I run multiple brands or affiliate programs from one LinkJolt account?
Do you take a percentage of my affiliate sales?
How does billing and the monthly limit work when I run multiple brands?
What happens when I reach my plan's monthly tracked-revenue limit?
Affiliates
Can affiliates start promoting before I approve them?
How do I get affiliates into my program?
How do affiliates get their tracking links?
How does the Discovery marketplace help me find affiliates?
Security & Privacy
How does LinkJolt detect affiliate fraud and self-referrals?
How does LinkJolt's tracking handle data and privacy?
Is it safe to connect an AI assistant to LinkJolt?
Troubleshooting
An affiliate's coupon code is not being attributed. What should I check?
I installed the tracking script but clicks are not being tracked. What now?
My Stripe webhook shows 200 but no conversions are recorded. Why?
My team member cannot sign in or is stuck choosing a role. How do I fix it?
Why is an affiliate conversion not showing up?
Why is my dashboard showing the wrong currency?
LinkJolt stores a small referral reference in first-party cookies and local storage for 30 days to attribute a sale. You remain the data controller for your own customers, so include affiliate tracking in your cookie and privacy notices.
LinkJolt's tracking exists to attribute a sale to an affiliate, not to profile your customers.
When someone clicks an affiliate link, LinkJolt stores a short referral reference (the tracking code and affiliate id) in first-party cookies and local storage, for a 30 day window. That reference is what links a later purchase back to the affiliate.
You remain the data controller for your own customers. Because the tracking script sets cookies, include it in your site's cookie banner and privacy notice, the same way you would any analytics or marketing tag.
Visitors and affiliates can request access to or deletion of their data, as described in the LinkJolt Privacy Policy. For your specific obligations in your region, check with your own legal advisor.
How does LinkJolt detect affiliate fraud and self-referrals?
LinkJolt uses rule-based checks, not AI. It compares signals like the email address, IP address, and device between the buyer and the affiliate to flag likely self-referrals, so you can reject suspicious commissions before paying them.
Is it safe to connect an AI assistant to LinkJolt?
Yes, within deliberate limits. The connector uses OAuth so you never hand over an API key, access is scoped to one brand, the approval page lists exactly what the assistant can read and write, and approving payouts is never possible.
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