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Getting Started
Can I run an affiliate program without spreadsheets and manual tracking links?
How long does it take to set up an affiliate program with LinkJolt?
What is the difference between tracking links and coupon codes?
Tracking & Attribution
How are free-trial signups tracked, and when does commission count?
How do I install the LinkJolt tracking script?
How do I track affiliate sales without adding code to my checkout?
How does LinkJolt decide which affiliate gets credit for a sale?
How long does an affiliate stay credited after someone clicks their link?
Where do I put the script when my landing page and checkout are on different platforms?
Payouts & Commissions
Approving and rejecting commissions
Can I pay affiliates in their own currency?
Can I reward top affiliates with a higher commission rate?
Does LinkJolt hold my money or process my payments?
How are recurring commissions calculated for subscriptions?
How automatic payouts work, and what the processing fee is
How do I pay my affiliates?
Stripe for tracking and Stripe for payouts are two different things
What commission rate should I offer affiliates?
What does each commission status mean?
What happens to an affiliate's commission when a sale is refunded?
When and how do affiliates actually get paid?
Which countries and currencies can automatic payouts reach?
Why is my commission still pending?
Integrations
Can I manage my affiliate program from Claude or ChatGPT?
Can I track affiliate sales for an iOS app?
Connect Stripe so LinkJolt records your sales
Does LinkJolt have an MCP server?
How do I set up affiliate tracking with Stripe?
Which payment platforms does LinkJolt support for tracking?
Billing & Plans
Can I add my team to LinkJolt?
Can I run multiple brands or affiliate programs from one LinkJolt account?
Do you take a percentage of my affiliate sales?
How do I cancel my LinkJolt plan, and what happens to my affiliate program?
How does billing and the monthly limit work when I run multiple brands?
What happens when I reach my plan's monthly tracked-revenue limit?
What is included in each plan?
Your monthly tracked-sales limit and what happens when you hit it
Affiliates
Can I put my own branding on the affiliate portal?
Can affiliates start promoting before I approve them?
Connect Stripe so your commissions can be paid automatically
How do I get affiliates into my program?
How do affiliates get their tracking links?
How do affiliates join my program?
How does the Discovery marketplace help me find affiliates?
Where do I find my affiliate link?
Security & Privacy
How does LinkJolt detect affiliate fraud and self-referrals?
How does LinkJolt's tracking handle data and privacy?
Is it safe to connect an AI assistant to LinkJolt?
Troubleshooting
A sale is missing from my dashboard. What do I check?
An affiliate's coupon code is not being attributed. What should I check?
I installed the tracking script but clicks are not being tracked. What now?
My Stripe webhook shows 200 but no conversions are recorded. Why?
My sales suddenly stopped being tracked
My team member cannot sign in or is stuck choosing a role. How do I fix it?
Why is an affiliate conversion not showing up?
Why is my coupon code not tracking sales?
Why is my dashboard showing the wrong currency?
Yes, for subscription apps. LinkJolt reads Apple App Store Server Notifications v2 and attributes subscriptions through Subscription Offer Codes: you create an offer code in App Store Connect for each affiliate, and a subscription started with that code is credited to them. No SDK, no MMP and no changes to your app code.
Yes, for iOS apps that sell subscriptions through Apple In-App Purchase. LinkJolt tracks them with two things Apple already provides: App Store Server Notifications v2 and Subscription Offer Codes. There is no SDK to add, no mobile measurement partner to pay and no change to your app's code.
Web tracking links cannot follow a customer into the App Store, so attribution uses offer codes instead:
Because attribution is by offer code, a customer who installs the app from an affiliate's link but subscribes without redeeming the code is not attributed. The redemption also has to be what starts the subscription: LinkJolt credits a new or resumed subscription, so a code redeemed by someone who is already subscribed earns nothing. If the offer gives the first period free, that first subscription is recorded with no commission and the affiliate earns from the first paid renewal, which needs recurring commissions switched on. Google Play is not supported. Refunds reported by Apple reverse the commission like refunds from any other processor.
The full setup guide is on the Apple In-App Purchase tracking page.
Connect Stripe so LinkJolt records your sales
Two routes, and you only need one: approve LinkJolt once on Stripe's own site, which creates no webhook endpoint and no signing secret, or add the LinkJolt webhook endpoint in Stripe yourself and save the signing secret. Both live on Step 3 of the Stripe Checkout tab in Integration Hub.
Does LinkJolt have an MCP server?
Yes, a hosted one at linkjolt.io/api/mcp. Chat apps like claude.ai and ChatGPT connect with one-click OAuth; developer tools like Claude Code and Cursor pass an API key header; stdio-only clients can use the npm package.
How are recurring commissions calculated for subscriptions?
Recurring commissions are a Professional and Ultimate feature on percentage campaigns. Once enabled, LinkJolt records a commission on each subscription renewal at your configured rate until the cap is reached, and re-checks your plan on every renewal.
Which payment platforms does LinkJolt support for tracking?
LinkJolt tracks conversions from Stripe, Paddle, Lemon Squeezy, Gumroad, GoPay, Apple In-App Purchases, and WooCommerce. You keep your own processor account and LinkJolt records sales through its webhooks.
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