Payouts & Commissions

Approving and rejecting commissions

Commissions are never approved for you. Every tracked sale arrives as Pending on the Commissions page, and you approve or reject it there, one row at a time or in bulk with the row checkboxes.

Can I pay affiliates in their own currency?

Yes. Amounts are recorded in the currency of the sale. Stripe payouts cover commissions in GBP, US dollars or euros to affiliates in 34 countries, and CSV export covers every other currency and country.

Can I reward top affiliates with a higher commission rate?

Yes, with commission tiers on the Professional and Ultimate plans. Set rate bands by sales volume on a campaign, and an affiliate moves up as their approved sales reach each band. The sales counter resets monthly unless you switch it to Lifetime.

Does LinkJolt hold my money or process my payments?

No. Your customers' payments go straight to your own Stripe, Paddle or Polar account and never pass through LinkJolt. LinkJolt records conversions and helps you pay affiliates, and keeps none of the money.

How are recurring commissions calculated for subscriptions?

Recurring commissions are a Professional and Ultimate feature on percentage campaigns. Once enabled, LinkJolt records a commission on each subscription renewal at your configured rate until the cap is reached, and re-checks your plan on every renewal.

How automatic payouts work, and what the processing fee is

Automatic payouts charge your saved payment method for the commission plus a processing fee of 2.9% and 0.30, then Stripe sends the payout to your affiliate. They are available on Professional, Ultimate and Scale, and stay off until you turn them on.

How do I pay my affiliates?

Approve the commission, then either let LinkJolt charge your saved card and send the money through Stripe, or download a file and pay the affiliate yourself through PayPal, Wise or your bank. LinkJolt never holds your funds, so there is no balance to withdraw.

Stripe for tracking and Stripe for payouts are two different things

Connecting Stripe so LinkJolt can see your sales and enabling Stripe payouts so affiliates get paid are two separate setups on two different screens. Doing one does not do the other, and each can be finished while the other is untouched.

What commission rate should I offer affiliates?

Start at 20% of the sale for a SaaS product. That is the median across the 98 percentage-based campaigns in the LinkJolt benchmarks (the average is 22.9%), and the 20-25% band is the single most common choice. Pay it on renewals too if your margin allows: 26% of campaigns do.

What does each commission status mean?

Every commission in LinkJolt sits in one of seven statuses: pending, trial period, approved, paid, rejected, refunded, or held. The status tells you whether the commission is still yours to decide on, already owed to the affiliate, or closed for good.

What happens to an affiliate's commission when a sale is refunded?

The commission is automatically reversed and marked refunded, and any payout still queued for it is cancelled. A partial refund reduces the commission in proportion to the amount refunded, where your processor reports that amount.

When and how do affiliates actually get paid?

You approve a commission, then pay the affiliate from your own saved payment method, or by CSV export to pay by hand through PayPal or Wise. Card-funded payouts need Stripe payouts accepted on the Payouts page first, and auto-payout is available on Professional and Ultimate.

Which countries and currencies can automatic payouts reach?

Automatic payouts can reach affiliate Stripe accounts registered in 34 countries (the UK, US, Canada, Switzerland and the EEA), and only for commissions tracked in GBP, USD or EUR. Anything outside either list stays approved, so you can pay it yourself.

Why is my commission still pending?

A commission stays pending until the merchant reviews and approves it, and merchants approve on their own schedule. LinkJolt has no setting and no timer that approves commissions automatically, so pending means the merchant has not actioned it yet.