Getting Started
Can I run an affiliate program without spreadsheets and manual tracking links?
How long does it take to set up an affiliate program with LinkJolt?
What is the difference between tracking links and coupon codes?
Tracking & Attribution
How are free-trial signups tracked, and when does commission count?
How do I track affiliate sales without adding code to my checkout?
How does LinkJolt decide which affiliate gets credit for a sale?
Payouts & Commissions
Can I pay affiliates in their own currency?
Can I reward top affiliates with a higher commission rate?
Does LinkJolt hold my money or process my payments?
How are recurring commissions calculated for subscriptions?
What happens to an affiliate's commission when a sale is refunded?
When and how do affiliates actually get paid?
Integrations
How do I set up affiliate tracking with Stripe?
Which payment platforms does LinkJolt support for tracking?
Billing & Plans
Can I add my team to LinkJolt?
Do you take a percentage of my affiliate sales?
What happens when I reach my plan's monthly tracked-revenue limit?
Affiliates
Can affiliates start promoting before I approve them?
How do I get affiliates into my program?
How do affiliates get their tracking links?
How does the Discovery marketplace help me find affiliates?
Security & Privacy
How does LinkJolt detect affiliate fraud and self-referrals?
How does LinkJolt's tracking handle data and privacy?
Troubleshooting
An affiliate's coupon code is not being attributed. What should I check?
I installed the tracking script but clicks are not being tracked. What now?
My Stripe webhook shows 200 but no conversions are recorded. Why?
My team member cannot sign in or is stuck choosing a role. How do I fix it?
Why is an affiliate conversion not showing up?
Why is my dashboard showing the wrong currency?
When recurring commissions are enabled on a campaign, LinkJolt records a commission on each subscription renewal at your configured rate, until the optional cap is reached. You choose whether the cap counts months or payments.
Recurring commissions reward an affiliate on every renewal of a subscription they referred, not just the first payment.
Enable recurring commissions on the campaign and set the rate. The rate can match the first payment or be a custom recurring rate.
You can limit how long recurring commissions last using one of two modes:
Leaving both empty means commissions continue for the life of the subscription.
Percentage commissions are always rounded to the nearest cent:
commission = Math.round(amount * (rate / 100) * 100) / 100If a subscription is refunded, the matching commission is reversed and any queued payout for it is cancelled automatically.
Can I pay affiliates in their own currency?
Yes. LinkJolt tracks each campaign in the merchant's currency, and payouts can be made through Stripe Connect or CSV export so you can settle with affiliates in the currency that suits them.
Does LinkJolt hold my money or process my payments?
No. LinkJolt never holds or processes your funds. You keep your own Stripe or Paddle account, payments go straight to you, and LinkJolt only records conversions and facilitates affiliate payouts.
When and how do affiliates actually get paid?
You approve a commission, then pay the affiliate by Stripe Connect (automated) or CSV export (manual). On Professional and Ultimate you can turn on auto-payout, which queues approved commissions and pays them automatically within about 24 hours.
What happens to an affiliate's commission when a sale is refunded?
The commission is automatically reversed and marked refunded, and any payout still queued for it is cancelled. A partial refund reduces the commission in proportion to the amount refunded.
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