Getting Started
Can I run an affiliate program without spreadsheets and manual tracking links?
How long does it take to set up an affiliate program with LinkJolt?
What is the difference between tracking links and coupon codes?
Tracking & Attribution
How are free-trial signups tracked, and when does commission count?
How do I track affiliate sales without adding code to my checkout?
How does LinkJolt decide which affiliate gets credit for a sale?
Payouts & Commissions
Can I pay affiliates in their own currency?
Can I reward top affiliates with a higher commission rate?
Does LinkJolt hold my money or process my payments?
How are recurring commissions calculated for subscriptions?
What commission rate should I offer affiliates?
What happens to an affiliate's commission when a sale is refunded?
When and how do affiliates actually get paid?
Integrations
Can I manage my affiliate program from Claude or ChatGPT?
Can I track affiliate sales for an iOS app?
Does LinkJolt have an MCP server?
How do I set up affiliate tracking with Stripe?
Which payment platforms does LinkJolt support for tracking?
Billing & Plans
Can I add my team to LinkJolt?
Can I run multiple brands or affiliate programs from one LinkJolt account?
Do you take a percentage of my affiliate sales?
How does billing and the monthly limit work when I run multiple brands?
What happens when I reach my plan's monthly tracked-revenue limit?
Affiliates
Can I put my own branding on the affiliate portal?
Can affiliates start promoting before I approve them?
How do I get affiliates into my program?
How do affiliates get their tracking links?
How does the Discovery marketplace help me find affiliates?
Security & Privacy
How does LinkJolt detect affiliate fraud and self-referrals?
How does LinkJolt's tracking handle data and privacy?
Is it safe to connect an AI assistant to LinkJolt?
Troubleshooting
An affiliate's coupon code is not being attributed. What should I check?
I installed the tracking script but clicks are not being tracked. What now?
My Stripe webhook shows 200 but no conversions are recorded. Why?
My team member cannot sign in or is stuck choosing a role. How do I fix it?
Why is an affiliate conversion not showing up?
Why is my dashboard showing the wrong currency?
Yes. Portal Branding, on the Professional plan and above, puts your logo and brand colour on the affiliate portal and the sign-up page, lets you call your partners affiliates, creators, influencers, partners or ambassadors, and gives you a branded yourcompany.linkjolt.io address. Ultimate and Scale can also remove the Powered by LinkJolt badge.
Yes. Portal Branding is available on the Professional plan and above, and it changes what your affiliates see from the moment they sign up.
They receive an invitation or find your program, sign up on a page that looks like yours, and log in to a portal with your logo where they copy their links and coupon codes, watch their earnings and enter their payout details. Payouts arrive from your program, not from a third-party brand they have never heard of.
Everything above lives on the Portal Branding page of the merchant dashboard. Changes apply immediately to every affiliate on every campaign of that brand, and each brand in a multi-brand account has its own branding.
Branding covers what affiliates see. It does not change how tracking works: links, coupon codes and payouts behave exactly the same on a branded portal.
Can affiliates start promoting before I approve them?
Yes. Pending affiliates can generate tracking links and drive conversions right away, but those commissions stay unpaid until you approve both the affiliate and the commission. Nothing is paid out without your approval.
How do affiliates get their tracking links?
Once an affiliate joins your campaign, their unique tracking links and short links are generated automatically in the affiliate portal. They copy and share them, and any registered coupon codes work alongside.
How do I get affiliates into my program?
Four ways: email an invitation, share your campaign's partner link, list the campaign on the Discovery marketplace (Professional and up), or create affiliates programmatically with the Developer API (Ultimate and Scale).
How does the Discovery marketplace help me find affiliates?
Discovery is a public marketplace (Professional and up) where affiliates browse live programs and apply to yours. Your campaigns are listed by default, you can auto-approve applicants, and featured placement is available for $39 per week.
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