Getting Started
Can I run an affiliate program without spreadsheets and manual tracking links?
How long does it take to set up an affiliate program with LinkJolt?
What is the difference between tracking links and coupon codes?
Tracking & Attribution
How are free-trial signups tracked, and when does commission count?
How do I track affiliate sales without adding code to my checkout?
How does LinkJolt decide which affiliate gets credit for a sale?
Payouts & Commissions
Can I pay affiliates in their own currency?
Can I reward top affiliates with a higher commission rate?
Does LinkJolt hold my money or process my payments?
How are recurring commissions calculated for subscriptions?
What happens to an affiliate's commission when a sale is refunded?
When and how do affiliates actually get paid?
Integrations
How do I set up affiliate tracking with Stripe?
Which payment platforms does LinkJolt support for tracking?
Billing & Plans
Can I add my team to LinkJolt?
Can I run multiple brands or affiliate programs from one LinkJolt account?
Do you take a percentage of my affiliate sales?
How does billing and the monthly limit work when I run multiple brands?
What happens when I reach my plan's monthly tracked-revenue limit?
Affiliates
Can affiliates start promoting before I approve them?
How do I get affiliates into my program?
How do affiliates get their tracking links?
How does the Discovery marketplace help me find affiliates?
Security & Privacy
How does LinkJolt detect affiliate fraud and self-referrals?
How does LinkJolt's tracking handle data and privacy?
Troubleshooting
An affiliate's coupon code is not being attributed. What should I check?
I installed the tracking script but clicks are not being tracked. What now?
My Stripe webhook shows 200 but no conversions are recorded. Why?
My team member cannot sign in or is stuck choosing a role. How do I fix it?
Why is an affiliate conversion not showing up?
Why is my dashboard showing the wrong currency?
Almost always because your Stripe checkouts are not carrying tracking data. The webhook is connected (that is the 200), but if a checkout completes with no tracking reference and no registered coupon, there is nothing to attribute, so no conversion is created.
A 200 response means Stripe reached LinkJolt and the webhook itself is wired correctly. The gap is upstream: the checkout is not carrying the affiliate reference.
LinkJolt attributes a Stripe sale from the tracking reference on the Checkout Session, or from a registered coupon. If a checkout completes with neither, there is nothing to credit, so no conversion is recorded. Everything looks healthy on Stripe's side, but affiliates go uncredited.
client_reference_id to the visitor's LinkJolt reference.LinkJolt watches for exactly this pattern (affiliate clicks happening and Stripe checkouts completing, but arriving with no tracking reference) and flags it in your dashboard so you can fix the setup.
If checkouts are carrying a reference and conversions still do not appear, contact support with a recent order id.
How do I set up affiliate tracking with Stripe?
Add your LinkJolt Stripe webhook endpoint in the Stripe dashboard, then add the LinkJolt tracking script to your site. LinkJolt then records each Stripe sale and attributes it to the referring affiliate automatically.
Which payment platforms does LinkJolt support for tracking?
LinkJolt tracks conversions from Stripe, Paddle, Lemon Squeezy, Gumroad, GoPay, Apple In-App Purchases, and WooCommerce. You keep your own processor account and LinkJolt records sales through its webhooks.
Why is an affiliate conversion not showing up?
The usual causes are a missing or misconfigured payment webhook, the tracking script not installed, no tracking reference reaching checkout, or a rejected affiliate. Work through these in order to find the gap.
I installed the tracking script but clicks are not being tracked. What now?
Make sure the script is in your site head and loads on every page, including where checkout begins. Some website builders only inject custom scripts on certain pages or defer them, which stops LinkJolt from storing the affiliate reference.
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