Getting Started
Can I run an affiliate program without spreadsheets and manual tracking links?
How long does it take to set up an affiliate program with LinkJolt?
What is the difference between tracking links and coupon codes?
Tracking & Attribution
How are free-trial signups tracked, and when does commission count?
How do I track affiliate sales without adding code to my checkout?
How does LinkJolt decide which affiliate gets credit for a sale?
Payouts & Commissions
Can I pay affiliates in their own currency?
Can I reward top affiliates with a higher commission rate?
Does LinkJolt hold my money or process my payments?
How are recurring commissions calculated for subscriptions?
What happens to an affiliate's commission when a sale is refunded?
When and how do affiliates actually get paid?
Integrations
How do I set up affiliate tracking with Stripe?
Which payment platforms does LinkJolt support for tracking?
Billing & Plans
Can I add my team to LinkJolt?
Do you take a percentage of my affiliate sales?
What happens when I reach my plan's monthly tracked-revenue limit?
Affiliates
Can affiliates start promoting before I approve them?
How do I get affiliates into my program?
How do affiliates get their tracking links?
How does the Discovery marketplace help me find affiliates?
Security & Privacy
How does LinkJolt detect affiliate fraud and self-referrals?
How does LinkJolt's tracking handle data and privacy?
Troubleshooting
An affiliate's coupon code is not being attributed. What should I check?
I installed the tracking script but clicks are not being tracked. What now?
My Stripe webhook shows 200 but no conversions are recorded. Why?
My team member cannot sign in or is stuck choosing a role. How do I fix it?
Why is an affiliate conversion not showing up?
Why is my dashboard showing the wrong currency?
Yes. Pending affiliates can generate tracking links and drive conversions right away, but those commissions stay unpaid until you approve both the affiliate and the commission. Nothing is paid out without your approval.
Yes. An affiliate does not have to be approved before they can start sending traffic, and any sales they drive are still tracked.
There are two separate approvals in LinkJolt:
A pending affiliate can generate links and produce conversions immediately. Those conversions are recorded but held. An affiliate is only ever paid once the affiliate is approved and the commission is approved.
If you would rather skip manual review, turn on auto approve for the campaign. Affiliates who join are then approved instantly.
This is why you may see conversions from an affiliate you have not formally approved yet. The sale is captured so nothing is lost while you review.
How do affiliates get their tracking links?
Once an affiliate joins your campaign, their unique tracking links and short links are generated automatically in the affiliate portal. They copy and share them, and any registered coupon codes work alongside.
How do I get affiliates into my program?
Four ways: email an invitation, share your campaign's partner link, list the campaign on the Discovery marketplace (Professional and up), or create affiliates programmatically with the Developer API (Ultimate and Scale).
How does the Discovery marketplace help me find affiliates?
Discovery is a public marketplace (Professional and up) where affiliates browse live programs and apply to yours. Your campaigns are listed by default, you can auto-approve applicants, and featured placement is available for $39 per week.
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