Getting Started
Can I run an affiliate program without spreadsheets and manual tracking links?
How long does it take to set up an affiliate program with LinkJolt?
What is the difference between tracking links and coupon codes?
Tracking & Attribution
How are free-trial signups tracked, and when does commission count?
How do I track affiliate sales without adding code to my checkout?
How does LinkJolt decide which affiliate gets credit for a sale?
Payouts & Commissions
Can I pay affiliates in their own currency?
Can I reward top affiliates with a higher commission rate?
Does LinkJolt hold my money or process my payments?
How are recurring commissions calculated for subscriptions?
What happens to an affiliate's commission when a sale is refunded?
When and how do affiliates actually get paid?
Integrations
Can I manage my affiliate program from Claude or ChatGPT?
Does LinkJolt have an MCP server?
How do I set up affiliate tracking with Stripe?
Which payment platforms does LinkJolt support for tracking?
Billing & Plans
Can I add my team to LinkJolt?
Can I run multiple brands or affiliate programs from one LinkJolt account?
Do you take a percentage of my affiliate sales?
How does billing and the monthly limit work when I run multiple brands?
What happens when I reach my plan's monthly tracked-revenue limit?
Affiliates
Can affiliates start promoting before I approve them?
How do I get affiliates into my program?
How do affiliates get their tracking links?
How does the Discovery marketplace help me find affiliates?
Security & Privacy
How does LinkJolt detect affiliate fraud and self-referrals?
How does LinkJolt's tracking handle data and privacy?
Is it safe to connect an AI assistant to LinkJolt?
Troubleshooting
An affiliate's coupon code is not being attributed. What should I check?
I installed the tracking script but clicks are not being tracked. What now?
My Stripe webhook shows 200 but no conversions are recorded. Why?
My team member cannot sign in or is stuck choosing a role. How do I fix it?
Why is an affiliate conversion not showing up?
Why is my dashboard showing the wrong currency?
LinkJolt uses rule-based checks, not AI. It compares signals like the email address, IP address, and device between the buyer and the affiliate to flag likely self-referrals, so you can reject suspicious commissions before paying them.
The most common affiliate fraud is self-referral: an affiliate buying through their own link to earn a commission. LinkJolt flags the likely cases automatically.
When a sale comes in, LinkJolt compares the buyer and the referring affiliate on signals such as:
When enough of these line up, the conversion is flagged as a likely self-referral so you can review and reject it before it is paid.
This is rule-based detection, not AI. It runs automatically on every tracked sale and never blocks a real customer's purchase. It only flags the commission for your review.
How does LinkJolt's tracking handle data and privacy?
LinkJolt stores a small referral reference in first-party cookies and local storage for 30 days to attribute a sale. You remain the data controller for your own customers, so include affiliate tracking in your cookie and privacy notices.
Is it safe to connect an AI assistant to LinkJolt?
Yes, within deliberate limits. The connector uses OAuth so you never hand over an API key, access is scoped to one brand, the approval page lists exactly what the assistant can read and write, and approving payouts is never possible.
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