Affiliate Payout Policy
Overview
This Payout Policy document provides clear, detailed information about how and when affiliates receive their commission payments. Use this template to set clear expectations and reduce payment-related support inquiries.
[COMPANY_NAME] Affiliate Payout Policy
Effective Date: [EFFECTIVE_DATE]
Last Updated: [LAST_UPDATED]
This policy outlines the payment terms for the [COMPANY_NAME] Affiliate Program. By participating in our program, you agree to these terms.
1. Commission Structure
Base Commission Rates
| Product/Plan | Commission Rate | Type |
|---|
| [PRODUCT_1] | [RATE_1]% | [One-time/Recurring] |
| [PRODUCT_2] | [RATE_2]% | [One-time/Recurring] |
| [PRODUCT_3] | [RATE_3]% | [One-time/Recurring] |
Commission Tiers (if applicable)
| Tier | Monthly Sales | Commission Rate |
|---|
| Starter | $0 - $[THRESHOLD_1] | [RATE_STARTER]% |
| Silver | $[THRESHOLD_1] - $[THRESHOLD_2] | [RATE_SILVER]% |
| Gold | $[THRESHOLD_2] - $[THRESHOLD_3] | [RATE_GOLD]% |
| Platinum | $[THRESHOLD_3]+ | [RATE_PLATINUM]% |
Recurring Commissions
For subscription products:
- Duration: [RECURRING_DURATION] - (e.g., "Lifetime", "12 months", "First year only")
- Rate: [RECURRING_RATE]% of each recurring payment
- Eligibility: Continues as long as the customer remains subscribed
2. Commission Calculation
What's Included
Commissions are calculated on:
- Net sale amount (after discounts)
- Excludes taxes
- Excludes shipping/handling fees
- Excludes any transaction fees
Example Calculation
| Item | Amount |
|---|
| Product Price | $100.00 |
| Discount Applied | -$10.00 |
| Net Sale Amount | $90.00 |
| Commission Rate | 20% |
| Your Commission | $18.00 |
Multi-Currency Sales
- Commissions calculated in [BASE_CURRENCY]
- Converted at time of sale using [EXCHANGE_RATE_SOURCE]
- Paid in your selected currency (if different)
3. Payment Schedule
Payment Frequency
Commissions are paid [PAYMENT_FREQUENCY]:
- Monthly (processed on the [DAY] of each month)
- Bi-weekly (every other [DAY])
- Weekly (every [DAY])
Payment Timeline
| Event | Timeline |
|---|
| Sale occurs | Day 0 |
| Commission recorded | Within 24 hours |
| Hold period | [HOLD_PERIOD] days |
| Commission becomes payable | Day [HOLD_PERIOD + 1] |
| Payout processed | Next scheduled payment date |
| Funds received | 1-5 business days after processing |
Hold Period
We hold commissions for [HOLD_PERIOD] days to account for:
- Refund requests
- Chargebacks
- Fraud verification
After the hold period, commissions become available for payout.
4. Minimum Payout Threshold
Threshold Amount
The minimum payout threshold is [MINIMUM_PAYOUT].
- Commissions below this threshold roll over to the next payment period
- No expiration on accumulated commissions
- You can request a lower threshold by contacting [SUPPORT_EMAIL]
Threshold by Payment Method
| Payment Method | Minimum Threshold |
|---|
| PayPal | [PAYPAL_MIN] |
| Bank Transfer (ACH) | [ACH_MIN] |
| Wire Transfer | [WIRE_MIN] |
| Wise | [WISE_MIN] |
| Check | [CHECK_MIN] |
5. Payment Methods
Available Methods
We offer the following payment methods:
PayPal
- Processing time: 1-2 business days
- Fees: [PAYPAL_FEE] (covered by [Company/Affiliate])
- Requirements: Valid PayPal email address
Bank Transfer (ACH) - US Only
- Processing time: 3-5 business days
- Fees: None
- Requirements: US bank account, routing number, account number
International Wire Transfer
- Processing time: 5-10 business days
- Fees: [WIRE_FEE] (deducted from payment)
- Requirements: SWIFT/BIC code, IBAN, bank details
Wise (TransferWise)
- Processing time: 1-3 business days
- Fees: Varies by currency
- Requirements: Wise account email
Check (US Only)
- Processing time: 7-14 days (mailing time)
- Fees: None
- Requirements: Valid mailing address
Setting Up Payment Method
- Log into your affiliate dashboard
- Navigate to "Payment Settings" or "Payout Preferences"
- Select your preferred payment method
- Enter required information
- Save and verify (if applicable)
6. Tax Requirements
For US Affiliates
If you expect to earn $600+ in a calendar year:
- You must complete a W-9 form
- Submit via your affiliate dashboard or email to [TAX_EMAIL]
- 1099-NEC will be issued by January 31 for the prior year
If you don't submit a W-9:
- Payments may be withheld
- 24% backup withholding may apply
For International Affiliates
Required documentation:
- W-8BEN (individuals) or W-8BEN-E (entities)
- May be subject to withholding based on your country's tax treaty
Tax treaty benefits:
- [COUNTRY_1]: [RATE]% withholding
- [COUNTRY_2]: [RATE]% withholding
- No tax treaty: [DEFAULT_RATE]% withholding
Your Responsibility
You are responsible for:
- Reporting affiliate income on your tax returns
- Paying any applicable taxes in your jurisdiction
- Maintaining your own tax records
We are NOT your employer and do not withhold income taxes (except backup withholding or treaty withholding where required).
7. Adjustments and Deductions
Refunds
If a customer you referred requests a refund:
- Commission is reversed after refund is processed
- Appears as negative adjustment in your dashboard
- May reduce pending or future payouts
Chargebacks
If a chargeback occurs:
- Commission is reversed
- May result in [CHARGEBACK_FEE] fee (if applicable)
- Pattern of chargebacks may result in account review
Fraud
Commissions earned through fraudulent means:
- Will be reversed immediately
- May result in account termination
- Legal action may be pursued
8. Account Requirements
Keeping Your Account Active
To remain eligible for payouts:
- Keep contact information current
- Respond to verification requests within [DAYS] days
- Complete required tax documentation
- Comply with program terms and conditions
Inactive Accounts
If your account is inactive for [INACTIVE_PERIOD] months:
- We may attempt to contact you
- Pending commissions may be forfeited after [FORFEITURE_PERIOD]
- Check local laws regarding unclaimed property
9. Disputes and Questions
Discrepancies
If you believe there's an error in your commissions:
- Review your dashboard and transaction history
- Gather relevant information (dates, transaction IDs)
- Contact [SUPPORT_EMAIL] within [DISPUTE_PERIOD] days
- We'll investigate and respond within [RESPONSE_TIME] business days
Appeal Process
If you disagree with our initial response:
- Request escalation in writing
- Provide additional supporting information
- Final decision within [APPEAL_DAYS] days
10. Policy Changes
We may update this policy with [NOTICE_PERIOD] days notice. Changes will be:
- Communicated via email to your registered address
- Posted on our affiliate portal
- Effective [NOTICE_PERIOD] days after notification
Continued participation after changes constitutes acceptance.
Quick Reference Card
| Item | Detail |
|---|
| Commission Rate | [RATE]% |
| Cookie Duration | [COOKIE_DAYS] days |
| Hold Period | [HOLD_PERIOD] days |
| Minimum Payout | [MINIMUM_PAYOUT] |
| Payment Frequency | [FREQUENCY] |
| Payment Day | [DAY] of each month |
| Support Email | [SUPPORT_EMAIL] |
Payment Questions:
Email: [PAYMENTS_EMAIL]
Response time: [HOURS] business hours
General Affiliate Support:
Email: [SUPPORT_EMAIL]
Dashboard: [DASHBOARD_URL]
How to Use This Template
- Fill in all [BRACKETED] variables with your specific terms
- Review with finance/accounting to ensure accuracy
- Have legal review before publishing
- Make easily accessible - link from dashboard and affiliate agreement
- Update when terms change - always notify affiliates