Affiliate Program Policy Template
Overview
This policy document clearly outlines what affiliates can and cannot do. It supplements your Terms & Conditions with practical, actionable guidelines.
Affiliate Program Policy
[COMPANY_NAME] Affiliate Program Policy
Effective Date: [EFFECTIVE_DATE]
Last Updated: [LAST_UPDATED_DATE]
This policy governs acceptable promotional practices for [COMPANY_NAME] affiliates. All affiliates must comply with these guidelines.
1. Program Overview
What We Offer
| Benefit | Details |
|---|
| Commission Rate | [COMMISSION_RATE]% per qualified sale |
| Cookie Duration | [COOKIE_DURATION] days |
| Recurring Commissions | [YES/NO] — [DETAILS_IF_YES] |
| Payment Threshold | [MINIMUM_PAYOUT] |
| Payment Schedule | [PAYMENT_SCHEDULE] |
Who Can Join
We welcome affiliates who:
- Have relevant audiences (SaaS users, business owners, marketers, etc.)
- Create quality content
- Follow ethical marketing practices
- Can drive genuine value to our customers
Fully Approved ✅
Content Marketing:
- Blog posts and articles
- Product reviews
- Tutorials and how-to guides
- Comparison articles
- YouTube videos
- Podcasts
Social Media (Organic):
- Twitter/X posts
- LinkedIn articles and posts
- Instagram posts and stories
- TikTok videos
- Facebook posts
Email Marketing:
- Newsletters to your own list
- Product recommendations
- Educational sequences
Communities:
- Forum participation (with disclosure)
- Community contributions
- Q&A platforms (genuine help, not spam)
Requires Pre-Approval ⚠️
Contact [APPROVAL_EMAIL] before using:
- Paid Advertising — PPC, social ads, display ads
- Brand Bidding — Any use of "[COMPANY_NAME]" in ads
- Co-branded Materials — Custom landing pages, emails
- Incentivized Traffic — Cashback sites, loyalty programs
- Coupon Sites — Dedicated coupon/deal content
3. Prohibited Activities
These will result in immediate removal and forfeiture of unpaid commissions:
Fraudulent Activity:
- Cookie stuffing or forced clicks
- Self-referrals
- Fake conversions or traffic
- Using bots or automated traffic
- Click injection or ad fraud
Deceptive Practices:
- False or misleading claims
- Fake testimonials or reviews
- Impersonating [COMPANY_NAME] staff
- Creating fake urgency ("closing forever!")
- Bait-and-switch tactics
Spam:
- Unsolicited emails
- Unsolicited direct messages
- Comment spam
- Forum/community spam
Brand Violations:
- Trademark infringement
- Domains containing our brand name
- Websites mimicking our official site
- Unauthorized use of brand assets
Policy Violations (Warning First) ⚠️
These will receive a warning before termination:
- Missing affiliate disclosures
- Outdated product information
- Unapproved paid advertising
- Minor messaging guideline violations
- Promoting unauthorized coupons
4. Affiliate Disclosure Requirements
FTC Compliance is Mandatory
All promotional content must clearly disclose your affiliate relationship.
Acceptable Disclosures:
| Context | Example |
|---|
| Blog post | "Disclosure: This post contains affiliate links. I may earn a commission at no extra cost to you." |
| Social media | "#affiliate" or "#ad" or "affiliate link" |
| Video | Verbal mention in first 30 seconds + on-screen text |
| Email | "This email contains affiliate links" near the links |
Disclosure Rules
- Prominent — Not hidden in footers or fine print
- Clear — Plain language your audience understands
- Near links — Close to affiliate links, not just once per page
- Honest — Don't disguise affiliate links
5. Content Guidelines
Required
- ✅ Accurate product descriptions
- ✅ Current pricing (or link to pricing page)
- ✅ Honest opinions and reviews
- ✅ Clear affiliate disclosure
- ✅ Relevant, helpful content
Prohibited
- ❌ False claims or exaggerations
- ❌ Unauthorized testimonials
- ❌ Outdated screenshots or features
- ❌ Guaranteed results we don't promise
- ❌ Negative competitor attacks
Comparison Content
Comparison posts are allowed if:
- Information is accurate and current
- You've personally used compared products
- Comparisons are fair and factual
- You disclose affiliate relationships for all products
6. Coupon & Discount Policies
Official Coupons
We may provide exclusive coupon codes. When using official coupons:
- Use exact code provided
- Follow any usage restrictions
- Remove expired coupons promptly
Coupon Sites
Affiliates focused primarily on coupon/deal content must:
- Get pre-approval to join
- Only promote official, current coupons
- Not create "fake" coupons (e.g., "[COMPANY] discount code")
Unauthorized Coupons
Promoting unauthorized, expired, or made-up coupon codes will result in:
- First offense: Warning and commission reversal
- Second offense: Program termination
7. Paid Advertising Rules
Google/Bing Ads
- ❌ Brand Bidding Prohibited — Do not bid on "[COMPANY_NAME]" or variations
- ✅ Generic Keywords Allowed — Bid on category terms (e.g., "project management software")
- ⚠️ Display Ads — Require pre-approval
- ⚠️ Require pre-approval
- ❌ Cannot use our brand name prominently in ad copy
- ❌ Cannot use official product images without approval
- ✅ Can promote your own content about us
Native/Display Advertising
- ⚠️ Requires pre-approval
- Must clearly identify as advertising
- Cannot mimic editorial content deceptively
8. Commission Rules
Qualified Sales
A sale qualifies for commission when:
- ✅ Customer clicked your unique affiliate link
- ✅ Purchase completed within cookie duration
- ✅ No refund requested within [REFUND_PERIOD] days
- ✅ Not a fraudulent or prohibited transaction
- ✅ Customer is new (not existing customer)
Disqualified Sales
Commissions will NOT be paid for:
- Self-purchases (you or immediate family)
- Existing customers
- Fraudulent transactions
- Refunded or chargebacked purchases
- Sales from prohibited traffic sources
- Purchases using unauthorized coupons
Commission Adjustments
We reserve the right to adjust commissions for:
- Refunds and chargebacks
- Suspected fraud
- Policy violations
- Calculation errors
9. Termination
Voluntary Termination
You may leave the program at any time. Contact [SUPPORT_EMAIL] to request:
- Account closure
- Final commission payout (if above threshold)
Involuntary Termination
We may terminate affiliates for:
- Policy violations
- Inactivity ([INACTIVITY_PERIOD]+ months)
- Quality concerns
- Brand protection
Effect of Termination
Upon termination:
- Affiliate links will stop tracking
- Pending commissions (past holding period) will be paid
- You must remove all affiliate links and materials
10. Policy Updates
How We Update
- Material changes communicated via email
- [NOTICE_PERIOD] days notice for significant changes
- Current policy always at [POLICY_URL]
Your Responsibility
- Check policy periodically
- Continued participation = acceptance
- Contact us if you have questions
Affiliate Support: [SUPPORT_EMAIL]
Policy Questions: [POLICY_EMAIL]
Violation Reports: [VIOLATIONS_EMAIL]
How to Use This Template
Implementation
- Customize all [BRACKETED] sections with your specifics
- Review with legal counsel for your jurisdiction
- Publish on your website — e.g., yoursite.com/affiliate-policy
- Reference in signup — Require agreement during registration
- Send to existing affiliates when publishing
Key Variables
| Variable | Description | Example |
|---|
| [COMPANY_NAME] | Your brand | Acme Inc. |
| [COMMISSION_RATE] | Commission % | 25 |
| [COOKIE_DURATION] | Cookie window | 30 days |
| [REFUND_PERIOD] | Refund window | 30 days |
| [INACTIVITY_PERIOD] | Before removal | 12 months |
FAQ
How is this different from Terms & Conditions?
Terms & Conditions are legal terms of participation. This Policy is a practical guide to what affiliates can and cannot do. Use both together.
Should I enforce every violation?
Use judgment. Minor first-time issues warrant a friendly correction. Serious or repeated violations require termination.
How often should I update this?
Review quarterly. Update when you change commission structure, add restrictions, or see common issues.